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Sparks Insurance, Inc. Blog: employee tips

View the latest blog posts from Sparks Insurance, Inc..

The best part about being a solopreneur is that you don't have to socialize outside of your business. Smoozing is optional. This becomes exponentially more important during the holiday season, where mandatory social events become the corporate norm. READ MORE >>

  If you really care about customer service at your small business then you’re not afraid of bad feedback. You’re not afraid to learn that a customer is unhappy, that a problem has occurred, that a complaint wasn’t resolved in time, that a product is defective or a service wasn’t performed up to par. READ MORE >>

  Any small business owner knows that loyal customers are the best customers. They will continue to buy from your small business and, better yet, they may refer their friends and colleagues. However, the typical American business loses 10-25% of its customers every year. READ MORE >>

The holiday season has come to an end and employees have returned to work, but are they still in vacation mode? For many, the act of packing away holiday decorations and saying farewell to loved ones triggers feelings of lethargy and anxiety, making it hard to jump back into our daily routines. READ MORE >>

The holiday season can be a tough one for businesses, especially when it comes to maintaining employee engagement. With plenty of distractions to contend against, leaders and managers need to step it up to maintain productivity and motivate staff throughout the holidays. READ MORE >>

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